Job Description
Vara Company is seeking for (Spare Part Sales Specialist) with a great analytical mind to join our team in Erbil Branch to develop sales strategies and attract new clients.
Job Description
Job title: Spare Part Sales Specialist
Reporting to: Spare part Manager
Salary: Negotiable
Hours: Working Time Based on Company Policy
Location: Vara Company / Erbil Branch
Key responsibilities & duties
•Guide customers through the entire sales process, from initial contact to final purchase. Assist customers in selecting the right machinery or equipment that aligns with their needs and budget. Negotiate prices, provide accurate quotations, and finalize sales transactions.
•Maintain strong relationships with customers and provide excellent after-sales support. Follow up with customers to ensure their satisfaction with their purchases, address any concerns or issues, and offer assistance with warranty claims or servicing requirements.
•Meet or exceed sales targets set by the management. Actively participate in promotional activities, such as machinery exhibitions, trade shows, and demonstrations, to attract potential customers and generate leads.
•Coordinate with the internal team, including sales managers, technicians, and other sales personnel, to provide seamless customer service and address any customer-specific requirements. Collaborate with the marketing team to develop effective strategies for customer acquisition and retention.
•Conduct market research to identify potential customers, competitor analysis, and industry trends. Provide feedback to the management regarding customer preferences, competitor strategies, and market demands to optimize sales and marketing efforts.
•Maintain an accurate and up-to-date inventory of spare parts for all machinery.
•Implement inventory control measures to minimize stockouts and excess inventory.
•Regularly conduct audits and cycle counts to verify inventory accuracy.
•Create and maintain a comprehensive catalog of all spare parts, including specifications, part numbers, and supplier information.
•Generate and update documentation related to spare parts, such as manuals, diagrams, and technical specifications.
•Work closely with the maintenance department to understand their needs for spare parts.
•Collaborate on predictive maintenance strategies to optimize spare parts availability.
•Stay updated with product knowledge, customer service skills, and sales techniques through training programs, workshops, and self-study.
•Continuously improve your skills to enhance customer satisfaction and achieve sales objectives.
•Generate regular reports on spare parts inventory levels, usage, and procurement activities.
•Provide insights and recommendations for improving spare parts management processes.
Work experience & skills
• BSc in Mechanical Engineering, or relevant field.
• Proven sales experience.
• Arabic , Kurdish and English required
• Good verbal and written communication skills.
• Minimum of three-year experience working in organizations or companies.
• Excellent organizational skills.
• Ability to work under different circumstances
• Ability to work with other team members