Service Advisor

Erbil, Erbil, Iraq
1 month ago
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Job Type Full Time/ Fixed Term
Career Level Mid-level
Expiry Date Aug 07, 2024
No of Hiring 1
Experience 1 to 3 years

Job Description

Location: Erbil, 100m Street in front of Cihan University Key Responsibilities: • Customer Interaction: Be the primary contact for customers, ensuring they receive outstanding service and support. • Communication Skills: Fluent in Kurdish, with proficiency in Arabic and English. Effective communication with diverse customers is crucial. • Maintenance and Advisory: Understand and address customer maintenance needs, providing professional advice and solutions. • Coordination: Liaise between customers, technicians, and team leaders for smooth service delivery. • Supervision: Oversee maintenance and service processes, ensuring high standards are met. • Documentation: Keep accurate records of services, customer interactions, and follow-ups. Requirements: • Experience: Previous experience in a service advisor role, preferably in the automotive industry. • Language Skills: Proficiency in Kurdish, Arabic, and English. • Customer Service Orientation: Strong interpersonal skills with a customer-first attitude. • Technical Knowledge: Basic understanding of automotive maintenance and repair. • Organizational Skills: Ability to manage multiple tasks and prioritize effectively. • Female Candidates: Preferred for this role. • Communication Strength: Excellent communication skills are essential.

Languages Required

Benefits

Why Join MG Motor? • Reputation: Work with a prestigious brand known for quality and innovation. • Growth Opportunities: Potential for career advancement. • Supportive Environment: Collaborative work culture focused on professional development.

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