Responsibilities: • Oversee daily operations, both front-of-house and back-of-house. • Lead, train, and motivate staff to provide exceptional service. • Manage budgets, financial reports, and cost controls. • Ensure compliance with health, safety, and sanitation regulations. • Handle customer inquiries and feedback professionally. Requirements: • Minimum 5 years of managerial experience in the restaurant/café industry. • Strong leadership, communication, and organizational skills. • Proven ability to manage and grow a hospitality business. • Knowledge of food safety and health regulations.