Accountable for:  Achieve All QSC / Champs Check objectives as planned.  Handling all customer complaints, maintain customer satisfaction.  Keep all products & items available for customers.  Ensuring safety & security regulations in the restaurant.  Maximize sales figures as planned & analyze results.  Reduce operation costs as per chain’s plan.  Analyze P&L statements, plan to reduce the controllable.  Implementing local store marketing plans.  Conduct performance appraisal for all Team Members.  Teamwork orientation, training & development.  Self development & developing management team with him/her.  Fulfill restaurant supplies ( raw materials, packing materials , tools , equipment , etc.)