Job Announcement: Customer Service Specialist Position: Customer Service Specialist Location: Erbil, Iraq We are looking for a dedicated Customer Service Specialist to join our team at a leading logistics company based in Erbil, Iraq. As a Customer Service Specialist, you will be responsible for providing exceptional service to our business clients, handling transportation and customs processes overseas. Key Responsibilities: ➢ Communicate with clients to understand their needs and provide accurate quotations. ➢ Maintain strong client relationships, ensuring transparency and timely updates. ➢ Collaborate with the overall team to address and resolve any issues efficiently. Requirements: ➢ Bachelor degree in Business Administration, Marketing, Supply Chain or any other relevant field. ➢ Strong communication skills. ➢ Excellent customer service and relationship management abilities. ➢ Knowledge of transportation and customs processes is a plus. ➢ Ability to work effectively in a team environment. ➢ Fluency in Arabic and Kurdish is preferred, English language is a plus.