Join Our Team at #Masterstore! Position: CRM Supervisor Location: Erbil - Gulan Tower (WTC) Hours: 9 AM - 5 PM, 6 days a week Key Responsibilities: - Lead and mentor the CRM team to achieve goals. Develop and implement CRM strategies. - Analyze customer data for insights and improvements. - Collaborate with sales, marketing, and service to enhance CRM processes. - Maintain strong customer relationships and resolve complex inquiries. Qualifications: - Kurdish, Arabic, and English languages are required. - Bachelor's degree in Business, Marketing, Service, or related field. - 3-5 years of experience in CRM management. - Strong knowledge of CRM tools like Salesforce or HubSpot. - Excellent analytical, communication, and leadership skills. Working Conditions: - Office-based, with flexibility for project deadlines. - Apply now and be part of a dynamic team driving customer satisfaction at #Masterstore!