Call Center Agent

Erbil, Erbil, Iraq
17 hours ago
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Job Type Full Time/ Fixed Term
Career Level Mid/ Senior Level
Expiry Date Mar 01, 2026
No of Hiring 1
Experience 1 to 3 years

Job Description

Call Center Agent Location: Erbil Company: well-known We are looking for a friendly and professional Call Center Agent to join a growing customer service team. The role focuses on assisting customers with delivery orders, tracking shipments, and solving customer concerns. Requirements • Previous experience in customer service or call center • Good communication skills in Kurdish, English, and Arabic • Knowledge of GPS tracking, logistics, or delivery services • Experience with CRM systems or WhatsApp Business • Ability to work in shift rotation • Strong problem-solving skills and positive attitude • Ability to work under pressure

Languages Required

Benefits

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