Café Shop Branch Manager opportunity in Erbil Espresso Lab Responsibilities: -Responsible for the stable provision of Espressolab “Unique Guest Service” for all guests, maintaining store operations, positively guiding and empowering store teams, and maximizing financial contribution. -Participates in daily operations, such as cash handling, providing customer service, cleaning, and assisting customers with complaints -Provides shift efficiency, right employees in the right places to ensure continuous guest satisfaction and keep records of shift changes -Ensuring that sample products are prepared and served. -Ensures all types as well as amounts of supplies, materials and merchandise are suitably ordered and stocked -Provides continuing performance feedback and conduct formal performance along with salary reviews plus counsel team. -To make sure in store entire team follows hygiene standards as per local rules and regulations. Qualification : -Proficiency in English or Turkish in addition to the mother tongue Kurdish or Arabic -At least one year experience in the field